Organisations understand that many different controls must be put in place to ensure the safety of any operational system.
Regular maintenance of equipment and safeworking procedures are often cited as obvious examples, but other factors such as a safety-focused culture, effective training and workplace policy all play a part too.
Despite so many operational systems requiring human operators to control and monitor field equipment via a computer screen, poorly-designed software user interfaces are often overlooked as a factor that can increase the risk of catastrophic failures.
With a strong background in both Human Factors and software development, User First offers design, evaluation and educational services for organisations that take their user interfaces seriously.